Terms of service

Terms of service

These terms govern your use of sculpette.com and every purchase made through it. Please read them before you order. By placing an order you accept them.

Contents

1. Who we are

sculpette.com is operated by Primevia Ltd, a company registered in England and Wales under company number 16784568. In these terms "we", "us" and "our" mean Primevia Ltd; "you" and "your" mean the person placing the order.

Contact: support@sculpette.uk. We reply to messages within one working day, Monday to Friday.

2. Who may buy from us

You must be at least 18 years old and resident in the United Kingdom, and you must be buying as a consumer rather than for resale. We sell to consumers only. We may refuse or cancel an order that appears to be for resale, that is placed with a mismatched billing and delivery address we cannot verify, or that we reasonably believe to be fraudulent.

3. How a contract is formed

Placing an order is an offer to buy. Our order confirmation email acknowledges that we received it but does not accept it. A contract comes into being only when we send the dispatch email for the goods in question. Where an order contains several items, a separate contract arises for each as it is dispatched.

If we cannot accept your order — because an item is out of stock, because we identified a pricing error, or because we cannot obtain payment authorisation — we tell you and refund any sum already taken.

4. Prices and payment

Prices are shown in pounds sterling and include VAT where applicable. Delivery is charged separately and shown in the basket before payment, in accordance with our delivery policy.

We take payment at the time you order, using the methods shown at checkout. We do not store your full card details; payments are processed by our payment providers under their own security standards.

We work hard to price the site correctly. If we discover an obvious error in the price of goods you have ordered — a price plainly wrong and which you could reasonably have recognised as a mistake — we contact you before dispatch and give you the choice of continuing at the correct price or cancelling for a full refund.

5. Discounts and promotions

Automatic discounts, multi-buy offers and promotional codes apply only while advertised, cannot be combined unless we say so, hold no cash value and may be withdrawn at any time. Where an offer gives a free item with a qualifying quantity, returning enough of the order to fall below that quantity means the value of the free item is deducted from the refund.

6. The products

Our pieces are adhesive silicone inserts, adhesive bras, silicone covers and body tape, intended to be worn against clean, dry skin or inside a garment. Photographs and swatches are as accurate as screens allow; shade names describe a skin-tone family and small variation between batches is normal and is not a fault.

Claims such as "lifts up to two cup sizes" or "up to 50 wears" describe what the product can do when worn and cared for as instructed. Results vary with breast size, shape, skin type and how carefully the piece is placed and stored.

7. Safe use

Apply only to clean, dry, undamaged skin. Do not apply over broken, irritated, sunburnt or recently treated skin, and do not use if you have a known allergy to silicone or acrylic adhesives. If you have reacted to plasters or medical tape before, test a small piece on your forearm for an hour first. Stop using the product and seek medical advice if you develop irritation, a rash or persistent redness.

Keep out of reach of children. These are not medical devices and make no medical claim.

8. Cancellation, returns and refunds

Your right to cancel, our 30-day fit guarantee and everything about refunds are set out in our refund policy, which forms part of these terms.

9. Your account

Where you create an account, keep your password confidential and tell us at once if you believe someone else has used it. You are responsible for activity carried out under your account. We may suspend or close an account used for fraud, abuse of promotions, or abuse of our staff.

10. Intellectual property

All content on this website — text, photographs, illustrations, graphics, page design, the Sculpette name and logo — belongs to us or our licensors and is protected by copyright and trade mark law. You may view, download and print pages for your own personal use. You may not copy, republish, adapt or use any part of the site commercially, or scrape it by any automated means, without our written permission.

11. Reviews and content you submit

If you send us a review, photograph or comment, you keep ownership of it and grant us a non-exclusive, worldwide, royalty-free licence to use it in connection with our business, including on the website and in marketing. Do not submit anything unlawful, offensive, or that infringes someone else's rights. We may decline or remove submitted content.

12. Our liability

We do not exclude or limit our liability where it would be unlawful to do so. That includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and under the Consumer Rights Act 2015 for goods that are not of satisfactory quality, fit for purpose or as described.

Subject to that, we are not liable for loss that was not foreseeable at the time the contract was made, nor for business losses. We supply our products for domestic and private use; if you use them for any commercial purpose we have no liability for loss of profit, loss of business, business interruption or loss of business opportunity.

13. Events outside our control

We are not liable for delay or failure caused by events beyond our reasonable control, including carrier disruption, industrial action, extreme weather, failures of public networks, or the acts of any government. Where such an event affects your order we contact you, and if the delay is substantial you may cancel and receive a refund for goods not delivered.

14. Availability of the website

We do not guarantee that the site will be available uninterrupted or error free. We may suspend, withdraw or restrict any part of it for business or operational reasons, and we try to give reasonable notice when we do.

15. Changes to these terms

We may amend these terms from time to time. The version that applies to your order is the version published on this page at the moment you place it, and we recommend saving or printing a copy for your records.

16. Complaints and disputes

Write to support@sculpette.uk with "Complaint" in the subject line. We acknowledge within one working day and aim to resolve matters within five. You may also be entitled to use an alternative dispute resolution scheme, and nothing here affects your right to bring court proceedings.

17. Governing law

These terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland, you may also bring proceedings in the courts of the country where you live.

Primevia Ltd, registered in England and Wales, Company No. 16784568. Last updated: 15 September 2026.